• Abandoned Cart

  Key terms used in the Abandoned Cart feature Cart abandoned rate: The percentage of carts created but not progressed to checkout. This rate indicates how often customers add items to their cart but leave before starting the checkout process. Checkout abandoned rate: The percentage of checkouts that were initiated but did not result in a completed order. ThiPopular

• Add-ons

  Add-ons is a feature that displays special services or products offered by merchants—such as shipping protection, gift wrapping, and more—directly in the cart. Price settings **Fixed Price: **A set amount charged for the additional product. Example: $5 for Shipping Protection. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/imaSome readers

• Customized Text (Terms & Conditions)

  Add a terms and conditions checkbox & require customers to agree to your policies before checkout. It can also be used as a text line.Some readers

• Free Gift

  The Free Gift feature allows you to offer free complimentary items to customers based on specific purchase conditions. You can set up free gifts to show in customer's cart when they meet one of the following criteria: Minimum Purchase Quantity – e.g., Buy 3 items, get 1 free Minimum Spend Amount – e.g., Spend $50, get a free gift Specific Products or Collections – e.g., Buy any item from the "Skincare" collection, get a free item || *Free gifts are not **automatically aSome readers

• Upsells

  Upsells is a block within the cart drawer that displays one or multiple complementary/related products of the added main products. Merchants can use this to encourage customers to purchase a more expensive item, add-ons, or upgrades to enhance their original purchase. Customers can add these items to their cart with just a few clicks, increasing the chances of additional sales. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/thibae1bfchb0acb3taan_bkiinm.gif =573xFew readers

• Multi-Cart

  The Multi-Cart feature allows you to create multiple shopping carts with predefined conditions—such as device type, customer location, or time-specific events. This helps you deliver a personalized shopping experience and optimize conversions effortlessly. Default Cart: The initial cart that appears when you first install the app. It serves as the base setup before additional carts are created. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1g9xbaFew readers

• Express Payments

  Express Payment refers to special checkout buttons designed for certain payment methods like PayPal, Apple Pay, Google Pay, Shop Pay, and more. These buttons take customers directly to their preferred payment method, making the checkout process faster and reducing the chances of cart abandonment. *Need help? Let us know via in-app live chat or email: [help@opusecom.co](mailFew readers

• Discount Box

  Discount box is a field in which customers can type in the discount code. Instead of applying discount code in the checkout page, this field allows customers to use their code directly in the cart drawer, showing how the discount affects the order, hence making easier purchase decisions. Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers

• Announcement

  The Announcement feature displays a notification bar with custom text and a countdown timer. When a customer adds a product to their cart, the countdown timer starts, creating a sense of urgency. This encourages faster checkouts and helps reduce cart abandonment rates. Announcement can be utilized to show other content without a timer, for example promoting a sale campaign. ![](httpsFew readers

• Cart Notes

  Cart Notes is a text box being hidden under a text line, allowing customers to put additional information for merchants such as special requirements or shipping notice. Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers

• Position

  The Position feature allows you to rearrange the module placement within the cart drawer based on your preferences. The cart drawer is divided into two main sections: Main Cart and Checkout Box, which include smaller modules. The modules can only be moved within its original main section. *Need help? Let us know via in-app live chat or email: [help@opusecom.co](mailto:help@opusecFew readers

• Sticky Cart

  The sticky cart button is a button which is visible in all pages of your store. Customer can click this button to see their current cart drawer and the cart will slide from the position set up in the cart editor. Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers

• Display Conditions

  Display Conditions are the rules that trigger which cart is shown to the customer. These include: Targeted Device – e.g., show a specific cart on mobile, desktop or tablet Targeted Customer – e.g., logged-in customers or guest customers Location – e.g., country-based targeting Active Period – e.g., show a cart only during a specific time or promotional event --Few readers

• Trust Badges

  Trust Badges are visual indicators displayed in the cart drawer to build customer confidence and reassure them about the security and legitimacy of the transaction. These badges typically represent security certifications, payment gateways, guarantees, or positive reviews. Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers

• Rewards Bar

  A 'Free Shipping bar' progress bar that motivates customer to buy moreFew readers