• What plans we offer and the differences? (Installed since 3/3/2026)

  Plans and Pricing We have 4 plans for merchants to choose from: Free, Basic, Advanced and Pro. Pricing Plan Pricing Basic $12.99/month ($29.99/month for Shopify Plus) Advanced $19.99/month ($39.99/month for Shopify Plus) Pro $39.99/month ($69.99/month for Shopify Plus) Each paid plan has a free 7-day trial that can be cancelled anytime. You will only be charged when the 7th day is over. Plan Descriptions ![](https://storage.crisp.chat/users/helpdesk/wSome readers

• Can I cancel my subscription at anytime?

  Absolutely! At Opus, we prioritize flexibility and control over your subscription. You can cancel anytime without hassle. Plus, the first 14 days of a paid subscription are completely free. If you decide to cancel within this period, you won’t be charged. How to cancel subscription Step 1: Access the Pricing page from the app menu's bar Step 2:** Click **ActFew readers

• Will I get charged more when I change the plan?

  We understand that your needs may change over time. Here’s what to expect when you upgrade or downgrade your subscription plan.Few readers

• Will I get charged after uninstalling the app?

  If you uninstall the app within the 7-day trial, you won’t be charged. After the trial ends, you will still be charged for the full subscription period, even if you uninstall before it ends. If you have any questions regarding this matter, please reach out to our support team. Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers

• App billing cycle

  When using apps through Shopify, including Opus, it's important to understand how app billing cycles work so you can manage your charges and subscriptions effectively. This guide will walk you through how Shopify handles billing for third-party apps, what to expect on your invoice, and how billing cycles relate to your Shopify subscription. What is an App Billing Cycle? An app billing cycle is the interval at which you are charged for using a third-party app on your Shopify store.Few readers

• If I change from Paid plan to Free plan, will I be charged?

  If you switch from a Paid plan to the Free plan before your trial ends, you won’t be charged. However, if you downgrade after the trial has ended but before the current subscription period ends, you will still be charged for the full billing period. Shopify will automatically refund the unused portion of the billing cycle if the app is not uninstalled. If you have any questions regarding this matter, please reach out to our support team. *Need help? Let us know via in-app live chat or emaiFew readers

• Is it easy to switch between plans?

  Yes, it is really easy to switch plans. To switch between plans, go to the Pricing page and select your desired plan. You will then be directed to your Shopify admin to approve the subscription. If you have unused days from your previous plan, Shopify refunds you automatically in the form of Shopify credits. *Need help? Let us know via in-app live chat or email: [help@opusecom.co](maFew readers

• If I change from Paid plan to Free plan, will I lose the features or effects that were available in the previous plan?

  Upon downgrading, all data regarding your setup remains. However, there are a few points you should consider: We will select list of carts based on the number of carts available on your plan (Default cart will stay) You can still edit the features available in your previous plan but they can not be active unless you upgrade your plan again Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers

• When will I get charged after the trial ends?

  The Trial period lasts for 7 days (Basic, Advanced, and Pro plan) from the moment you install Opus Cart Upsell Cart Drawer. The subscription will be automatically added to Shopify billing cycle and billed right after the trial ends according to Shopify subscription charges. Need help? Let us know via in-app live chat or email: help@opusecom.co 🤩Few readers