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# How to set up a free gift offer? (Current version - Installed since 24/02/2025)

Offering free items based on conditions like minimum spend, item quantity, or specific products/collections.
# What is Free Gift?
The **Free Gift** feature allows you to offer free complimentary items to customers based on specific purchase conditions. You can set up free gifts to show in customer's cart when they meet one of the following criteria:
* **Minimum Spend Amount** – e.g., Spend $100, get a free gift
* **Minimum Purchase Quantity** – e.g., Buy 3 items, get 1 free
* **Specific Products or Collections** – e.g., Buy any item from the **TEE Collection** collection, get a free item
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# Common used case

**Example 1**: Offer a free tee when customers spend at least **$100**.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_i298d2.png)

**Example 2**: Offer a free tee when customers buy at least **3 items**.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1fmexpj.png)

**Example 3**: Offer a free tee when customers buy an item from** TEE Collection.**


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_66na05.png)
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# Steps to set up a Free Gift Offer
### Step 1:
**Access Free Gift Feature**
* From the app’s navigation menu, go to the ***Cart Editor*** tab. This will open the ***Cart List*** page. Click on the cart you want to edit to begin making changes.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1tjqq1r.png)

* Select Free Gift module in the feature menu.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1x0yfqs.png)

### Step 2:
**Configure Free Gift Offer**
1. Start by creating the first free gift offer. Click the ***Create Offer*** button.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1fujbia.png)

2. Choose one of the following trigger types to determine when the free gift is offered:
* **Minimum quantity** **of items** – e.g., Buy at least 3 items
* **Minimum purchase amount** – e.g., Spend at least $100
* **Specific Products/Collections** – e.g., Purchase from the TEE Collection


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1sf08bl.png)

3. Choose the free gift.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_1d14pu0.png)

4. Click ***Create offer*** to save your setting.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_12namss.png)

### Step 3:
**Set up Free Gift Settings**
Settings include:
* Limiting total number of free products in cart.
* Trigger free gift based on the total value of original (pre-discount) price.
Check the box next to the setting(s) you want to apply.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_edkud8.png)

### Step 4:
**Enable feature and check how your free gift works on the storefront**
* Click ***Enable ***to turn on the feature.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_sxym98.png)

* In store front: Add products to the cart until the minimum requirement is met.
* Check if the free gift option appears in the cart.
* Manually add the free gift item to the cart.


![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_fb0e5g.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/f/f/c4ff3b9cb985700/image_kh97ob.png)

|| Notes: If you encounter any issues where the free gift is not appearing on your storefront, please follow these steps:
Check feature activation: Ensure that the Free Gift feature is enabled in the app settings.
Check free gift availability: Make sure the free gift item is in stock and available for purchase in the online store.
If you've already reviewed the steps above and your free gift is still not appearing, please contact our support team for further assistance.

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*Need help? Let us know via in-app live chat or email: [**help@opusecom.co**](mailto:help@opusecom.co)* 🤩